Returns + Refunds

  • Returns can be made within 7 days upon receipt for a full refund. Refunds can only be issued to the original form of payment or store credit. 
  • Items returned after 7 days upon receipt are eligible for store credit only.  
  • Items returned must be in original packaging with tags on, must appear unworn, and will be inspected by Elle + Rie.
  • Once your return is received and inspected, we will email you to let you know your item has been received and whether or not it has been approved for a refund, exchange or store credit. 
  • If you received an item as a gift, you are eligible to exchange your item(s) or receive store credit only. 
  • You will be responsible to cover shipping for any returned items that are not damaged. 
  • After 30 days, we will no longer accept returns or exchanges on any item.
  • Gift Cards are final sale. 
  • Sale items are final sale.
  • Face Masks, bralettes, headbands and scarves are final sale. 
  • We do not adjust pricing if a sale item or markdown was purchased before or after the active sale/markdown window.
     

Damaged + Defective Items

  • Please contact us within 48 hours of receipt by email - ellerieboutique@gmail.com
  • Please include your order number, item, description of defect, and contact information for you.
  • From there, Elle + Rie will advise next steps.