Returns + Refunds
- Returns can be made within 7 days upon receipt for a full refund. Refunds can only be issued to the original form of payment or store credit.
- Items returned after 7 days upon receipt are eligible for store credit only.
- Items returned must be in original packaging with tags on, must appear unworn, and will be inspected by Elle + Rie.
- Once your return is received and inspected, we will email you to let you know your item has been received and whether or not it has been approved for a refund, exchange or store credit.
- If you received an item as a gift, you are eligible to exchange your item(s) or receive store credit only.
- You will be responsible to cover shipping for any returned items that are not damaged.
- After 30 days, we will no longer accept returns or exchanges on any item.
- Gift Cards are final sale.
- Sale items are final sale.
- Face Masks, bralettes, headbands and scarves are final sale.
- We do not adjust pricing if a sale item or markdown was purchased before or after the active sale/markdown window.
Damaged + Defective Items
- Please contact us within 48 hours of receipt by email - firstname.lastname@example.org
- Please include your order number, item, description of defect, and contact information for you.
- From there, Elle + Rie will advise next steps.